Relief Route Driver: Linen Delivery & Customer Service

Alsco; Pennsauken Township (NJ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking a Route Relief Utility Driver in New Jersey to support service departments by delivering and picking up linens, maintaining quality relationships with customers, and upselling services. The role requires driving duties, compliance with SOPs, and collaboration with service, sales, and operations teams.

The ideal candidate has a valid driver's license, a clean driving record, and at least two years of relevant experience in delivery, sales, or customer-facing roles.

Qualifications

• Valid Driver's License required, CDL when applicable, and be 21 years or older.
• Driving record free of chargeable accidents, speeding, safety or other violations.
• Excellent verbal and written communication skills in English.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Support for other service team members where required.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Customer service

Delivery

Communication

Sales support

Job description

Alsco Uniforms is seeking a Route Relief Utility Driver in New Jersey to support service departments by delivering and picking up linens, maintaining quality relationships with customers, and upselling services. The role requires driving duties, compliance with SOPs, and collaboration with service, sales, and operations teams.

The ideal candidate has a valid driver's license, a clean driving record, and at least two years of relevant experience in delivery, sales, or customer-facing roles.