Relationship-Driven Personal Banker

First-State-Bank-of-Uvald; Uvalde (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

First State Bank of Uvalde is seeking a Personal Banker to serve as the financial liaison for customers, welcoming both new and existing clients and assisting with account transactions and service needs.

You will engage customers to understand their financial goals, recommend and open banking products, and resolve issues while contributing to the branch's performance and service standards.

Qualifications

• High School degree or GED is required.
• Minimum of 1 year cash handling experience is preferred.
• 2 years of customer service experience required.
• Excellent verbal and written communication skills.
• PC skills with Word, Excel and other Office products.
• Ability to problem solve and provide solutions to customer issues.
• Ability to ask the right questions and understand customer needs to enhance relationships.

Responsibilities

• Assist customers on the Teller platform and manage a cash drawer with balanced procedures.
• Engage with customers to create positive experiences and build relationships.
• Develop customers by understanding financial needs and offering products and solutions.
• Collaborate with Commercial Lenders and Mortgage Officers to deepen client relationships.
• Maintain broad knowledge of bank products to support client needs.
• Ensure compliance with operational, security, and audit policies.
• Support branch operations and goals as assigned by supervisor.

Skills

Verbal and written communication

Customer service

Problem solving

Self-motivated multitask

Demonstrate products to customers

Education

High School degree or GED

Tools

MS Windows

MS Office (Word, Excel)

Job description

First State Bank of Uvalde is seeking a Personal Banker to serve as the financial liaison for customers, welcoming both new and existing clients and assisting with account transactions and service needs.

You will engage customers to understand their financial goals, recommend and open banking products, and resolve issues while contributing to the branch's performance and service standards.