Relationship-Driven Personal Banker & Financial Partner

First Fidelity Bancorp, Inc.; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

First Fidelity Bank in the United States is seeking a Personal Banker to build meaningful relationships with new and existing clients, resolve issues, and identify financial needs to offer tailored solutions. You will proactively engage clients to understand banking needs and refer to appropriate products and services, while delivering exceptional service.

The role emphasizes consulting customers, expanding relationships through cross-selling, and providing accurate, friendly support in a

Qualifications

• Six months of customer service or cash handling experience in financial services or retail.
• Previous teller and sales experience preferred.
• Proficient knowledge of bank products and services.

Responsibilities

• Build and maintain client relationships to expand banking lines of business.
• Assist clients with teller transactions and product questions.
• Proactively identify client needs and refer to appropriate specialists.
• Explain product features and service charges clearly.
• Provide accurate service and resolve client issues promptly.
• Maintain accurate records and balance drawer cash.

Skills

Customer service

Cash handling

Banking product knowledge

Sales skills

Education

High school diploma or equivalent

Some college

Tools

Bank software

Branch capture equipment

Job description

First Fidelity Bank in the United States is seeking a Personal Banker to build meaningful relationships with new and existing clients, resolve issues, and identify financial needs to offer tailored solutions. You will proactively engage clients to understand banking needs and refer to appropriate products and services, while delivering exceptional service.

The role emphasizes consulting customers, expanding relationships through cross-selling, and providing accurate, friendly support in a