Relationship-Driven Personal Banker

SOUTHERN BANK; Loma Linda (MO); In loco; USD 38.000 - 58.000; Tempo pieno

Descrizione del lavoro

Southern Bank is seeking a Personal Banker to drive sales and service at the branch, fostering lifelong customer relationships. You will support transactions, open accounts, and guide customers to the right products and channels.

The role emphasizes community involvement, high ethical standards, and thorough knowledge of bank policies and procedures across delivery channels. A strong customer-service mindset is essential.

Competenze

• Positive and helpful attitude toward customers and colleagues.
• Strong communication skills and ability to follow procedures.
• Solid computer skills and proficiency with bank systems.

Mansioni

• Develops new customer relationships and retains existing ones through cross-selling and service excellence.
• Welcomes customers in the lobby and directs them to the right team member.
• Performs account openings, cross-sells products, and resolves issues to ensure satisfaction.
• Contacts customers regularly to ensure ongoing satisfaction and to promote access channels.
• Supports community outreach to raise branch visibility and drive business.

Conoscenze

Interpersonal communication

Customer service

Computer skills

Formazione

High school diploma or equivalent

Descrizione del lavoro

Southern Bank is seeking a Personal Banker to drive sales and service at the branch, fostering lifelong customer relationships. You will support transactions, open accounts, and guide customers to the right products and channels.

The role emphasizes community involvement, high ethical standards, and thorough knowledge of bank policies and procedures across delivery channels. A strong customer-service mindset is essential.