Relationship-Driven Inside Sales: Account Growth & Retention

AccruePartners; Charlotte (NC); On-site; USD 65,000 - 100,000; Full time

Job summary

AccruePartners in Charlotte, NC seeks an experienced relationship/account manager to inherit an established book of active customer accounts and drive account growth through high-quality stewardship and long-term partnerships.

You will act as the primary point of contact for owners, dealers, brokers, and executives, ensuring exceptional customer experience and consistent follow-up. This is a stable, on-site role with revenue ownership expectations.

Qualifications

• Must have experience managing a high-volume portfolio of accounts.
• Strong communication and follow-up skills.
• Able to build trust-based relationships with owners, dealers, brokers, and executives.

Responsibilities

• Serve as primary relationship manager for a large portfolio of existing accounts, driving retention and long-term growth.
• Maintain consistent and proactive communication with customers, dealers, brokers, and business owners.
• Strengthen customer loyalty by being responsive, professional, and reliable as a company representative.
• Partner with leadership and external partners to ensure high-quality service and revenue responsibility.
• Inherit an established book of active customer accounts and manage ongoing partner relationships.

Skills

Account management

Relationship management

Inside sales

Customer success

Business development

Client-facing sales

Job description

AccruePartners in Charlotte, NC seeks an experienced relationship/account manager to inherit an established book of active customer accounts and drive account growth through high-quality stewardship and long-term partnerships.

You will act as the primary point of contact for owners, dealers, brokers, and executives, ensuring exceptional customer experience and consistent follow-up. This is a stable, on-site role with revenue ownership expectations.