Inside Sales Representative

AccruePartners; Charlotte (NC); On-site; USD 65,000 - 100,000; Full time

Job summary

AccruePartners in Charlotte, NC seeks an experienced relationship/account manager to inherit an established book of active customer accounts and drive account growth through high-quality stewardship and long-term partnerships.

You will act as the primary point of contact for owners, dealers, brokers, and executives, ensuring exceptional customer experience and consistent follow-up. This is a stable, on-site role with revenue ownership expectations.

Qualifications

• Must have experience managing a high-volume portfolio of accounts.
• Strong communication and follow-up skills.
• Able to build trust-based relationships with owners, dealers, brokers, and executives.

Responsibilities

• Serve as primary relationship manager for a large portfolio of existing accounts, driving retention and long-term growth.
• Maintain consistent and proactive communication with customers, dealers, brokers, and business owners.
• Strengthen customer loyalty by being responsive, professional, and reliable as a company representative.
• Partner with leadership and external partners to ensure high-quality service and revenue responsibility.
• Inherit an established book of active customer accounts and manage ongoing partner relationships.

Skills

Account management

Relationship management

Inside sales

Customer success

Business development

Client-facing sales

Job description

The Team You Will Be Joining

• Growing healthcare services organization supporting providers and customers across the Southeast with a highly relationship-driven and customer-focused culture.
• Collaborative and entrepreneurial environment where sales, operations, and leadership work closely together to deliver exceptional service and long-term client relationships.
• Stable and established organization with a strong reputation in the industry and a highly engaged leadership team.
• Opportunity to work directly alongside senior leadership, including close partnership with sales leadership throughout onboarding and long-term development.
• Team culture that values responsiveness, professionalism, follow-through, and relationship management over high-pressure transactional sales tactics.
• Client base includes business owners, dealers, brokers, and long-standing customer relationships that require strong communication and trust-building skills.

What They Offer You

• Opportunity to inherit and manage an established book of active customer accounts.
• True relationship-management sales role focused on account growth, retention, customer experience, and long-term partnership development.
• Ability to step into a stable sales environment with existing relationships and immediate revenue responsibility.
• High-visibility role with direct interaction with ownership groups, external partners, and key customer accounts.
• Team-oriented environment where strong follow-up, communication, and professionalism are highly valued and recognized.

Why This Role Is Important

• This role serves as a primary relationship manager for a large portfolio of existing customer accounts and plays a direct role in client retention and long-term business growth.
• Responsible for maintaining strong communication and consistent follow-up with customers, dealers, brokers, and business owners.
• Will act as a key representative of the company and help strengthen customer loyalty through responsiveness, professionalism, and relationship-building.
• Critical in ensuring customers feel supported, valued, and consistently communicated with throughout the partnership lifecycle.
• Opportunity to build trust-based relationships and become a long-term strategic partner to both customers and internal leadership.

The Background That Fits

• Experience in account management, relationship management, inside sales, customer success, business development, or client-facing sales environments.
• Strong communication and follow-up skills with the ability to manage a high volume of relationships and ongoing customer touchpoints.
• Comfortable working directly with business owners, external partners, brokers, dealers, or executive-level clients.
• Relationship-oriented sales professional who enjoys maintaining and growing existing business rather than purely hunting for new accounts.
• Strong organizational skills with the ability to manage multiple accounts, priorities, and follow-up items simultaneously.
• Professional presence with a high level of responsiveness, accountability, and customer-service orientation.

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