Account Growth Specialist

Reliance, Inc.; Illinois; Hybrid; USD 45,000 - 65,000; Full time

Job summary

Reliance, Inc. is seeking a sales-focused professional to promote and maintain customer accounts through in-person, virtual, and remote interactions. You will analyze market trends and support marketing efforts while serving as the primary contact for customers.

The role emphasizes proactive account development, timely quotes, and relationship management to drive business growth within the assigned territory.

Qualifications

• 0-5 years relevant experience or equivalent education
• High School diploma/GED required, Bachelor’s degree preferred
• Excellent communication skills
• Highly organized
• Superior interpersonal skills
• Ability to multi-task
• Excellent people skills
• Positive teammate
• Strong computer proficiency with MS Office and internet search

Responsibilities

• Independently complete a broad range of sales and/or customer services tasks and/or lead tasks
• Maintain, develop, and grow customer accounts via face-to-face and virtual communication
• Serve as the primary contact for customers and manage relationships
• Manage assigned customer accounts and build relationships to grow opportunities
• Negotiate pricing and agreements following guidelines
• Develop formal quotations and coordinate with operations to fulfill terms
• Monitor customer satisfaction and drive repeat business
• Utilize tools and portals to support sales processes and reporting

Skills

0-5 years experience

Excellent communication

Highly organized

Interpersonal skills

Multitasking

People skills

Team player

Computer proficiency

Education

High School diploma/GED

Bachelor’s degree

Job description

Reliance, Inc. is seeking a sales-focused professional to promote and maintain customer accounts through in-person, virtual, and remote interactions. You will analyze market trends and support marketing efforts while serving as the primary contact for customers.

The role emphasizes proactive account development, timely quotes, and relationship management to drive business growth within the assigned territory.