Revenue-Driven Relationship Manager

BigTime Software; Chicago (IL); Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Competitive salary with commissions

Hybrid work schedule

401k with company match

Generous benefits

Paid time off

Job summary

BigTime Software is seeking a Relationship Manager to own post-sale outcomes across a defined book of accounts. You will drive retention, adoption, and expansion with a data-driven, AI-assisted operating model.

You’ll manage renewal health, build expansion plans, and maintain relationships across multiple stakeholders, including economic buyers. Hybrid work arrangement with a clear path to growth and commissions is offered.

Qualifications

• Proven track record of owning post-sale outcomes and driving commercial results.
• Comfortable working in a transforming, AI-assisted environment.
• Experienced in SaaS or professional services with cross-functional collaboration.

Responsibilities

• Own full post-sale lifecycle for a defined book of accounts, from onboarding to renewal and expansion.
• Build and close expansion pipeline within your book.
• Manage renewal health proactively and maintain multi-stakeholder relationships.
• Partner with engineers on accounts to drive adoption and reduce churn risk.

Skills

Quota ownership

NRR focus

Expansion selling

Relationship management

Tools

Salesforce

Job description

BigTime Software is seeking a Relationship Manager to own post-sale outcomes across a defined book of accounts. You will drive retention, adoption, and expansion with a data-driven, AI-assisted operating model.

You’ll manage renewal health, build expansion plans, and maintain relationships across multiple stakeholders, including economic buyers. Hybrid work arrangement with a clear path to growth and commissions is offered.