Relationship-Driven Biz Dev & Accounts Specialist

Nation Safe Drivers; Boca Raton (FL); On-site; USD 52,000 - 78,000; Full time

Job summary

Nation Safe Drivers is seeking an energetic Business Development & Account Specialist to build new business relationships while supporting and maintaining existing accounts in South Florida and beyond. The role blends relationship-building with data analysis to drive growth, with travel up to 20% and a strong emphasis on onboarding new partners.

You will manage onboarding, conduct regular account reviews, and maintain accurate account information while communicating effectively with partners.

Qualifications

• 1–3 years of experience in account management, customer service, sales, recruiting, business development, inside sales, or another relationship-focused role.
• Experience communicating with customers, clients, vendors, or business partners.
• Comfortable making a high volume of outbound calls and initiating business conversations.
• Strong communication and interpersonal skills.
• Excellent follow-up and organizational skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong attention to detail.
• Ability to review information, identify discrepancies, and take initiative to find solutions.

Responsibilities

• Conduct outbound calls and outreach to identify and develop new business relationships.
• Utilize provided lead lists and other resources to identify prospective business partners.
• Learn about prospective partners' capabilities, needs, and service offerings.
• Present company requirements and opportunities to prospective partners.
• Develop relationships with new business partners and guide them through the onboarding process.
• Follow up consistently with prospective accounts to move opportunities forward.
• Maintain regular communication with assigned accounts and business partners.
• Build strong, professional relationships with new and existing accounts.
• Conduct regular account reviews to assess performance, needs, and opportunities.
• Maintain accurate account information, including services, coverage, availability, and other account details.
• Address account concerns and work collaboratively to identify solutions.
• Discuss pricing and service expectations with business partners based on business needs and established guidelines.
• Support adherence to company requirements, agreements, and service standards.
• Review account and territory performance data to identify trends, opportunities, and areas for improvement.
• Analyze information such as volume, capacity, costs, response times, acceptance rates, and overall account performance.
• Identify gaps or discrepancies and take initiative to research and resolve them.
• Prepare and review daily and monthly reporting related to assigned accounts and territories.
• Use data and reporting to make recommendations and support business decisions.
• Respond to incoming account and partner communications within 24 business hours.
• Maintain a strong understanding of company policies, procedures, and account requirements.
• Make and manage a high volume of outbound calls.
• Manage incoming calls, emails, and other account communications.
• Maintain accurate and timely records of account activity.
• Follow up on open items and ensure commitments are completed.
• Attend occasional trade shows, industry events, and business meetings to develop new relationships and support existing accounts.

Skills

Relationship building

Outbound calls

Data analysis

Communication skills

Organizational skills

Excel proficiency

Multi-tasking

Customer service

Education

College degree preferred

Tools

Microsoft Office

Excel

Word

Job description

Nation Safe Drivers is seeking an energetic Business Development & Account Specialist to build new business relationships while supporting and maintaining existing accounts in South Florida and beyond. The role blends relationship-building with data analysis to drive growth, with travel up to 20% and a strong emphasis on onboarding new partners.

You will manage onboarding, conduct regular account reviews, and maintain accurate account information while communicating effectively with partners.