Relationship-Driven Banking Specialist

First Citizens; Christiansburg (VA); On-site; USD 30,000 - 37,000; Full time

Job summary

First Citizens in Christiansburg, VA seeks a Financial Services Specialist to support sales and service delivery in the branch. You will build relationships, handle deposits, payments, digital access products and lending, and refer opportunities to bank partners.

The role emphasizes proactive outreach, customer service excellence, and adapting to branch needs in a transactional and sales capacity.

Qualifications

• Bachelor's Degree OR High School Diploma or GED/Equivalent and 2 years' experience in Sales or customer service.
• Preferred Education: Bachelor's degree
• Preferred Area of Experience: Telephone sales
• Knowledge of retail banking products and services

Responsibilities

• Engage with customers, prospects and referral sources through proactive outreach.
• Represent the Bank in the community by attending events to generate business and CRA opportunities.
• Uncover sales or referral opportunities and address customer needs with financial guidance.
• Maintain compliant operations and support branch performance with accuracy

Skills

Sales experience

Customer service

Communication skills

Teamwork

Adaptability

Relationship building

Education

Bachelor's Degree or GED

High School Diploma or GED

Job description

First Citizens in Christiansburg, VA seeks a Financial Services Specialist to support sales and service delivery in the branch. You will build relationships, handle deposits, payments, digital access products and lending, and refer opportunities to bank partners.

The role emphasizes proactive outreach, customer service excellence, and adapting to branch needs in a transactional and sales capacity.