Branch Sales & Service Specialist

First Citizens Bank; Christiansburg (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive benefits program

Job summary

First Citizens Bank is seeking a Sales and Service Representative in Christiansburg, Virginia, to enhance customer engagement and support branch sales efforts. This role involves processing transactions, fostering customer relationships, and complying with banking regulations.

The ideal candidate demonstrates strong interpersonal communication, customer service skills, and adaptability to efficiently manage customer needs. Prior experience in customer service or banking is preferred, along with financial literacy and knowledge of retail banking products.

Qualifications

• 6 months of experience in customer service is required.
• Preferred experience in sales or banking.

Responsibilities

• Foster collaborative partnerships that deliver value for customers.
• Comply with all regulations and policies related to customer transactions.

Skills

Communication Skills - Interpersonal

Customer Service Skills

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Tools

Financial literacy

Knowledge of retail banking products and services

Job description

First Citizens Bank is seeking a Sales and Service Representative in Christiansburg, Virginia, to enhance customer engagement and support branch sales efforts. This role involves processing transactions, fostering customer relationships, and complying with banking regulations.

The ideal candidate demonstrates strong interpersonal communication, customer service skills, and adaptability to efficiently manage customer needs. Prior experience in customer service or banking is preferred, along with financial literacy and knowledge of retail banking products.