Relationship-Driven Banker: Grow Clients & Serve Needs

Huntington Bancshares, Inc.; Cortland (OH); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Huntington Bancshares, Inc. in Cortland, OH seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will retain and grow consumer and business relationships by identifying goals, recommending deposits and other banking services, and handling transactions accurately while delivering superior service. You will participate in a structured sales process, refer clients to other bank areas, and comply with policies and regulatory requirements.

Qualifications

• HS diploma or GED and at least 1 year of customer service or related experience.
• Bachelor's Degree is acceptable as an alternative.
• Experience with banking or financial services is preferred.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products.
• Grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.
• Demonstrate sales, service, and presentation skills.
• Handle other duties as assigned.

Skills

Customer service

Sales ability

Communication skills

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. in Cortland, OH seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will retain and grow consumer and business relationships by identifying goals, recommending deposits and other banking services, and handling transactions accurately while delivering superior service. You will participate in a structured sales process, refer clients to other bank areas, and comply with policies and regulatory requirements.