Financial Concierge: Grow Banking Relationships

Huntington Bank; Savage (MN); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

health insurance coverage

wellness program

life and disability insurance

retirement savings plan

paid leave programs

paid holidays

paid time off (PTO)

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers with a financial concierge approach. In this role you will retain and grow consumer and business relationships, educate customers on deposit products, and proactively identify needs through a disciplined sales process, delivering exceptional service and supporting team goals.

You will also balance daily transactions, follow security policies, and collaborate with partners to deepen relationships across

Qualifications

• High School Diploma or GED and minimum 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
• 1 year or more in customer service in banking, financial services or goal driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking services.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Skills

Customer service

Sales

Relationship management

Cash handling

Communication

Presentation

Education

High School Diploma or GED; Bachelor's Degree

Tools

Online banking platforms

Mobile banking

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers with a financial concierge approach. In this role you will retain and grow consumer and business relationships, educate customers on deposit products, and proactively identify needs through a disciplined sales process, delivering exceptional service and supporting team goals.

You will also balance daily transactions, follow security policies, and collaborate with partners to deepen relationships across