Customer Experience Banker | Hybrid Banking & Growth

Huntington National Bank; Warren (OH); Hybrid; USD 40,000 - 52,000; Full time

Job summary

Huntington National Bank in Warren, OH is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help retain and grow consumer and business relationships by identifying financial goals and needs, and by recommending deposits and other banking products and services.

You will process transactions accurately, balance daily work, and deliver exemplary customer service.

Qualifications

• High School Diploma or GED with at least 1 year of customer service experience.
• Preferred: 1+ year in banking or customer service in a sales environment.
• Cash handling experience.
• Comfort with technology including mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales ability

Communication skills

Cash handling

Education

High School Diploma or GED

Bachelor's Degree (optional)

Job description

Huntington National Bank in Warren, OH is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help retain and grow consumer and business relationships by identifying financial goals and needs, and by recommending deposits and other banking products and services.

You will process transactions accurately, balance daily work, and deliver exemplary customer service.