Customer Experience Banker — Financial Concierge

Huntington Bancshares, Inc.; Monticello (MN); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life insurance

Disability insurance

Retirement savings plan

Paid leave and PTO

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge who builds consumer and business relationships. You will process transactions accurately, balance daily, and provide exceptional service.

The role emphasizes proactive relationship growth through a disciplined sales process, outbound calls, referrals, and education on deposit products, with a strong emphasis on compliance and customer satisfaction.

Qualifications

• High school diploma or GED required, plus 1 year of customer service or related experience, or a Bachelor's degree.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow relationships through a sales process and referrals.
• Educate customers and refer to other bank areas to deepen relationships.
• Adhere to all policies, security, risk, and regulatory requirements.

Skills

Customer service

Sales

Relationship management

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge who builds consumer and business relationships. You will process transactions accurately, balance daily, and provide exceptional service.

The role emphasizes proactive relationship growth through a disciplined sales process, outbound calls, referrals, and education on deposit products, with a strong emphasis on compliance and customer satisfaction.