Financial Concierge & Relationship Builder

Huntington Bank; Jackson, Northern (TN, KY); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Huntington Bank in the United States seeks a Customer Experience Banker Non NMLS to serve walk‑in customers, retain and grow consumer and business relationships, and provide deposit guidance and banking products. You will balance daily transactions with a high level of service.

The role emphasizes proactive outreach, education on banking products, and a disciplined sales approach while complying with policies and security procedures.

Qualifications

• High school diploma or GED required; 1 year customer service or military administration experience or a Bachelor's Degree.
• Experience in banking, financial services, or goal-driven retail sales is a plus.
• Comfort with technology including mobile and online banking services.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk, and regulatory policies.
• Demonstrate sales, customer service, relationship management, banking, and presentation skills.

Skills

Customer service

Sales

Communication

Relationship building

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank in the United States seeks a Customer Experience Banker Non NMLS to serve walk‑in customers, retain and grow consumer and business relationships, and provide deposit guidance and banking products. You will balance daily transactions with a high level of service.

The role emphasizes proactive outreach, education on banking products, and a disciplined sales approach while complying with policies and security procedures.