Relationship Banking Specialist: Trusted Client Solutions

JPMorgan Chase & Co.; Des Moines (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Relationship Banker to join a Chase Branch in Des Moines. You will represent the brand and cultivate meaningful client relationships using banking solutions and technology to meet financial needs.

The role emphasizes hospitality, trust, and professional guidance in a fast-paced retail banking environment. Responsibilities include meeting clients, tailoring product recommendations, educating clients on digital tools, and ensuring compliance with risk and

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or other related industries.
• Ability to create memorable experiences for clients and elevate service.
• Excellent communication skills, in person and over the phone.
• Ability to quickly resolve client issues with attention to detail.
• Operate within risk parameters and complete required training.
• High school diploma, GED, or foreign equivalent.
• SIE exam, FINRA Series 6, state registration (including 63 if required), and Life licenses; licenses must be obtained within 180 days of hire.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them to build lasting relationships and tailor product recommendations.
• Engage in clear, polite, consultative communication to understand client needs and build trust.
• Educate and connect clients to technology solutions such as the Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures quickly to consult with clients and connect them to specialists.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Client focus

Communication skills

Regulatory awareness

Licensing readiness

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking a Relationship Banker to join a Chase Branch in Des Moines. You will represent the brand and cultivate meaningful client relationships using banking solutions and technology to meet financial needs.

The role emphasizes hospitality, trust, and professional guidance in a fast-paced retail banking environment. Responsibilities include meeting clients, tailoring product recommendations, educating clients on digital tools, and ensuring compliance with risk and