Relationship Banker - Des Moines Market

JPMorgan Chase & Co.; Des Moines (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. in Des Moines, IA, seeks a Relationship Banker to represent our brand with hospitality and to acquire, manage, and retain client relationships using our banking solutions and fintech tools.

You will help clients address financial needs, leverage Chase Mobile App and online platforms, and collaborate with our team of experts to provide tailored solutions. Excellent communication and regulatory compliance are essential.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries.
• Ability to create memorable client experiences and elevate service quality.
• Excellent communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail and consistency.
• Operate within risk parameters and complete required training.
• SIE exam, FINRA Series 6, state registration (63 if required), and Life licenses required or obtained within 180 days.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Manage assigned clients and meet with them to build lasting relationships and tailor recommendations.
• Communicate clearly to understand needs and build trust with clients.
• Educate clients on technology solutions (Chase Mobile App, Chase.com, ATMs).
• Learn products, services, and procedures quickly and consult with specialists as needed.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Sales experience

Client service

Communication skills

Risk awareness

Attention to detail

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Des Moines, IA, seeks a Relationship Banker to represent our brand with hospitality and to acquire, manage, and retain client relationships using our banking solutions and fintech tools.

You will help clients address financial needs, leverage Chase Mobile App and online platforms, and collaborate with our team of experts to provide tailored solutions. Excellent communication and regulatory compliance are essential.