Relationship Banking Specialist - Customer Growth & Service

nbtbancorp; North Adams (MA); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Paid Time Off

Parental Leave

HDHP with HSA

Job summary

NBT Bank in North Adams, MA is seeking a Relationship Banking Associate to deliver high quality customer service and timely processing of routine transactions. You will identify sales opportunities and refer customers to the right partners, while supporting basic deposit account openings.

The role emphasizes accuracy, teamwork, and responsive service, with opportunities to engage in community events and CRA initiatives as part of a stable, well-established bank.

Qualifications

• High School Diploma or Equivalent required.
• Minimum one year experience in related banking positions or equivalent sales/customer service experience.

Responsibilities

• Process routine transactions and account servicing with high accuracy and efficiency.
• Identify customer opportunities and refer to the appropriate business partners.
• Support new deposit account openings and participate in community activities.

Skills

Listening

Communication

Customer needs

Teamwork

Problem solving

Computer skills

Education

High School Diploma or Equivalent

Job description

NBT Bank in North Adams, MA is seeking a Relationship Banking Associate to deliver high quality customer service and timely processing of routine transactions. You will identify sales opportunities and refer customers to the right partners, while supporting basic deposit account openings.

The role emphasizes accuracy, teamwork, and responsive service, with opportunities to engage in community events and CRA initiatives as part of a stable, well-established bank.