Relationship Banking Specialist — Customer Growth

NBT Bank; Vail Mills (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Parental Leave

Medical Coverage

Dental Coverage

Vision Coverage

401(k) with employer matching

Job summary

NBT Bank in New York is seeking a Relationship Banking Associate to deliver high-quality customer service and handle routine transactions efficiently. You will support basic deposit account openings and refer opportunities to the appropriate business partner.

The role emphasizes responsive service, teamwork, and adherence to bank policies. This is a full-time position based in New York with opportunities for growth and community involvement.

Qualifications

• High School Diploma or Equivalent.
• Minimum one year experience in related banking positions or equivalent sales/customer service experience.
• Excellent listening and communication skills.
• Ability to work in a fast-paced environment.
• Ability to work well in a team.
• Proficient computer skills.

Responsibilities

• Process routine transactions and related account servicing with high accuracy.
• Identify customer opportunities and refer to business partners.
• Engage in community events supporting CRA.
• Perform other duties as assigned.

Skills

Listening

Communication

Needs identification

Organizational skills

Customer relations

Problem solving

Proficient computers

Education

High School Diploma or Equivalent

1 year banking/sales/customer service experience

Tools

CRM software

Job description

NBT Bank in New York is seeking a Relationship Banking Associate to deliver high-quality customer service and handle routine transactions efficiently. You will support basic deposit account openings and refer opportunities to the appropriate business partner.

The role emphasizes responsive service, teamwork, and adherence to bank policies. This is a full-time position based in New York with opportunities for growth and community involvement.