Relationship Banking Associate: Service & Referral Pro

NBT; Keene (NH); On-site; USD 25,000 - 30,000; Full time

Job summary

NBT in Keene, NH is seeking a Relationship Banking Associate to deliver high quality customer service and responsive support. You will handle routine transactions, ensure accuracy, and follow policies while identifying customer needs and referring opportunities to the right business partners.

This role involves assisting with basic consumer deposit account openings, working in a fast-paced environment, and collaborating with team members to meet customer goals.

Qualifications

• High School Diploma or equivalent required.
• Minimum one year experience in banking positions or equivalent sales/customer service experience.

Responsibilities

• Process routine transactions accurately and balance daily records.
• Identify customer opportunities and refer to appropriate partners.
• Support basic new deposit account openings as required.

Skills

Active listening

Communication skills

Customer focus

Sales referral

Computer skills

Education

High School Diploma or Equivalent

Job description

NBT in Keene, NH is seeking a Relationship Banking Associate to deliver high quality customer service and responsive support. You will handle routine transactions, ensure accuracy, and follow policies while identifying customer needs and referring opportunities to the right business partners.

This role involves assisting with basic consumer deposit account openings, working in a fast-paced environment, and collaborating with team members to meet customer goals.