Relationship Banking Associate — Growth & Flexible Hours

NBT; North Adams (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Parental Leave

Medical Coverage

Job summary

NBT is hiring a Relationship Banking Associate in North Adams, MA to deliver high quality customer service and ensure satisfaction for internal and external customers. You will process routine transactions, balance daily vaults, and identify sales opportunities to share with business partners.

The role requires strong listening, communication, problem solving, and teamwork skills, plus proficiency with computers and a customer-focused approach.

Qualifications

• High School Diploma or Equivalent required.
• Minimum one year experience in related banking positions or equivalent sales/customer service experience.

Responsibilities

• Process routine transactions and customer/account servicing with accuracy and efficiency.
• Identify customer needs and refer sales opportunities to the appropriate partner.
• Support basic consumer deposit account opening as required.
• Maintain security measures to minimize losses.

Skills

Listening skills

Customer conversations

Problem solving

Fast-paced environment

Teamwork

Computer skills

Education

High School Diploma or Equivalent

Job description

NBT is hiring a Relationship Banking Associate in North Adams, MA to deliver high quality customer service and ensure satisfaction for internal and external customers. You will process routine transactions, balance daily vaults, and identify sales opportunities to share with business partners.

The role requires strong listening, communication, problem solving, and teamwork skills, plus proficiency with computers and a customer-focused approach.