Relationship Banking Specialist: Customer-Driven Banker

Community Bank, N.A.; Scranton (Lackawanna County); Presencial; USD 25 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

11 paid holidays

Paid vacation

Medical insurance

Vision insurance

Dental insurance

401K with match

Pension

Tuition Reimbursement

Banking discounts

Resumo da oferta

Community Bank, N.A. in Scranton, PA is seeking a Relationship Banking Representative to serve as a frontline ambassador and deliver a consistent, customer-centric banking experience across teller and desk duties.

You will educate customers on products, open and manage accounts, process transactions, and coordinate with internal teams to resolve issues while upholding bank policies and security standards. Training is provided and career development opportunities are offered.

Qualificações

• High School Diploma or GED required.
• 5–7-day initial training program with travel expenses covered.
• Reliable transportation is required.

Responsabilidades

• Deliver a welcoming, professional customer experience in every interaction and guide the in-branch journey.
• Open new accounts, process transactions, and educate customers on features and digital tools.
• Address issues such as balance discrepancies and fraud, coordinating with internal teams for resolution.
• Proactively identify customer needs and refer to specialists when appropriate.
• Support branch goals through collaboration with teammates and community outreach.

Conhecimentos

Interpersonal skills

Attention to detail

Judgement

Organization

Digital tools

Empathy & professionalism

Company values

Formação académica

High School Diploma or GED

Ferramentas

Microsoft Office

Banking systems

Digital banking platforms

Descrição da oferta de emprego

Community Bank, N.A. in Scranton, PA is seeking a Relationship Banking Representative to serve as a frontline ambassador and deliver a consistent, customer-centric banking experience across teller and desk duties.

You will educate customers on products, open and manage accounts, process transactions, and coordinate with internal teams to resolve issues while upholding bank policies and security standards. Training is provided and career development opportunities are offered.