Relationship Banking Advisor

Community Bank, NA; City of Schenectady (NY); On-site; USD 25,141 - 34,040; Full time

Benefits offered by this job

Paid holidays

Paid vacation

Medical insurance

Dental insurance

Vision insurance

401K match

Pension

Tuition reimbursement

Banking discounts

Job summary

Community Bank, N.A. is seeking a Relationship Banking Representative to serve as a front-line ambassador, delivering a consistent, customer-centric banking experience across teller and desk duties.

You will educate customers on digital tools and guide them through their banking journey. Responsibilities include processing transactions, opening/closing accounts, and coordinating with internal partners to resolve issues while maintaining strong relationships and compliance with bank policies.

Qualifications

• Customer-focused banking experience is preferred.
• Strong communication and active listening skills.
• Ability to guide customers on products, services and digital tools.

Responsibilities

• Deliver a welcoming, professional customer experience in lobby and tellers’ area.
• Open new accounts, process transactions, and educate customers on features and tools.
• Identify customer needs and refer to specialists when appropriate.
• Collaborate with team to meet branch goals and provide accurate service.

Skills

Interpersonal skills

Communication

Attention to detail

Digital tools

Education

High School Diploma or GED

Tools

Microsoft Office

Banking systems

Job description

Community Bank, N.A. is seeking a Relationship Banking Representative to serve as a front-line ambassador, delivering a consistent, customer-centric banking experience across teller and desk duties.

You will educate customers on digital tools and guide them through their banking journey. Responsibilities include processing transactions, opening/closing accounts, and coordinating with internal partners to resolve issues while maintaining strong relationships and compliance with bank policies.