Relationship Banking Specialist

Community Bank, N.A.; Alburgh (VT); On-site; USD 25,000 - 34,000; Full time

Job summary

Community Bank, N.A. is seeking a Relationship Banking Representative to deliver a welcoming, customer-centric banking experience in a full-time in-branch role.

You will handle teller and desk tasks, open accounts, educate customers on digital tools, and coordinate with partners to resolve issues while upholding security and regulatory standards. Strong interpersonal skills, attention to detail, and the ability to work flexibly are essential.

Qualifications

• High School Diploma or GED required.
• Two years of customer service and/or banking experience preferred.
• Ability to attend a 5–7 day initial training program; travel expenses covered or reimbursed.
• Reliable transportation.

Responsibilities

• Open new accounts and process routine inquiries.
• Balance cash drawers and perform teller transactions.
• Educate customers on digital banking tools and features.
• Coordinate with internal partners to resolve issues in a timely manner.
• Provide a welcoming, professional customer experience at all times.

Skills

Customer service

Interpersonal skills

Attention to detail

Communications

Digital tooling

Trust building

Company values

Education

High School Diploma or GED

Tools

Microsoft Office

Banking systems

Job description

Community Bank, N.A. is seeking a Relationship Banking Representative to deliver a welcoming, customer-centric banking experience in a full-time in-branch role.

You will handle teller and desk tasks, open accounts, educate customers on digital tools, and coordinate with partners to resolve issues while upholding security and regulatory standards. Strong interpersonal skills, attention to detail, and the ability to work flexibly are essential.