Relationship Banking Specialist

JPMorgan Chase & Co.; Washington (District of Columbia); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. in Washington, DC is seeking an Associate Relationship Banker at a Chase Branch to deliver hospitality, financial solutions, and tech-enabled service. You will welcome clients, understand needs, and refer to specialists to support complex financial goals.

Responsibilities include assisting walk-in and scheduled clients, educating clients on Chase Mobile App and Chase.com, and complying with banking policies and regulatory requirements.

Qualifications

• Demonstrate ability to create memorable client experiences.
• Communicate clearly in-person and via phone to tailor product benefits.
• Resolve client issues with attention to detail within risk parameters.

Responsibilities

• Put clients first with attentive service in a welcoming environment.
• Communicate consultatively to understand needs and build trust.
• Assist walk-in and scheduled clients in-person and over the phone to build relationships.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures quickly to advise on banking solutions and connect to experts.
• Adhere to policies, procedures and regulatory requirements.

Skills

Client service

Communication

Problem solving

Regulatory compliance

Time management

Education

High school degree

College degree or military equivalent

Tools

Chase Mobile App

Chase.com

Job description

JPMorgan Chase & Co. in Washington, DC is seeking an Associate Relationship Banker at a Chase Branch to deliver hospitality, financial solutions, and tech-enabled service. You will welcome clients, understand needs, and refer to specialists to support complex financial goals.

Responsibilities include assisting walk-in and scheduled clients, educating clients on Chase Mobile App and Chase.com, and complying with banking policies and regulatory requirements.