Relationship Banking Specialist

JPMorgan Chase & Co.; Woodbridge (CT); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. in Woodbridge, CT, is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and provide thoughtful banking solutions.

You will engage with clients in-branch and over the phone, guiding them toward Chase products and digital tools while delivering hospitable, knowledgeable service. The role emphasizes relationship-building, clear communication, and adherence to banking policies.

Qualifications

• High school diploma or GED is required.
• Excellent communication and interpersonal skills.
• Ability to work in a branch with weekends/evenings.
• Experience in retail banking or financial services is preferred.

Responsibilities

• Put clients first and deliver attentive, friendly service to create a welcoming environment.
• Engage in consultative communication to understand client needs and build trust.
• Assist walk-in and scheduled clients in person or by phone, building relationships and tailoring recommendations.
• Educate clients on technology solutions (Chase Mobile App, Chase.com, ATMs) for banking needs.
• Learn products and procedures quickly to consult on solutions and connect clients to specialists.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Client service

Communication skills

Relationship-building

Sales experience

Attention to detail

Education

High School diploma or GED

Job description

JPMorgan Chase & Co. in Woodbridge, CT, is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and provide thoughtful banking solutions.

You will engage with clients in-branch and over the phone, guiding them toward Chase products and digital tools while delivering hospitable, knowledgeable service. The role emphasizes relationship-building, clear communication, and adherence to banking policies.