Relationship Banking Specialist

Huntington National Bank; New Lenox (IL); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid time off (PTO)

Job summary

Huntington National Bank is seeking a Financial Relationship Banker to help our consumer and business customers retain and grow relationships by proactively identifying financial goals and recommending deposit, loan, and other banking products and services. You will be part of an inclusive team focused on serving the community.

This office-based role supports a flexible work arrangement, emphasizes strong customer service, and collaboration with partners to deepen relationships while complying

Qualifications

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.
• Licenses: This position will be subject to additional background check requirements including being required to provide fingerprints as required by NMLS regulations.
• Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)
• Maintaining your knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Other duties as assigned.

Skills

Customer service

Sales

Relationship building

Communication skills

Education

Bachelor's Degree

High School Diploma or GED

Job description

Huntington National Bank is seeking a Financial Relationship Banker to help our consumer and business customers retain and grow relationships by proactively identifying financial goals and recommending deposit, loan, and other banking products and services. You will be part of an inclusive team focused on serving the community.

This office-based role supports a flexible work arrangement, emphasizes strong customer service, and collaboration with partners to deepen relationships while complying