Relationship Banker: Grow Client Relationships & Banking

Huntington National Bank; Lafayette (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Huntington National Bank is seeking a Financial Relationship Banker to help our consumer and business customers achieve their financial goals. You will retain and grow customer relationships by identifying needs and recommending deposit, loan, and other banking products and services.

The role focuses on delivering excellent service, educating customers, and building partnerships across bank teams while adhering to policies and promoting online and mobile banking tools.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.
• Licenses: This position will be subject to additional background check requirements including being required to provide fingerprints as required by NMLS regulations.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)
• Maintaining your knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Other duties as assigned.

Skills

Customer service

Sales

Banking knowledge

Communication

Education

High School Diploma or GED

Job description

Huntington National Bank is seeking a Financial Relationship Banker to help our consumer and business customers achieve their financial goals. You will retain and grow customer relationships by identifying needs and recommending deposit, loan, and other banking products and services.

The role focuses on delivering excellent service, educating customers, and building partnerships across bank teams while adhering to policies and promoting online and mobile banking tools.