Relationship Banking Specialist

Huntington Bank; New Castle, Northern (PA, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Huntington Bank in New Castle, PA is seeking a Customer Experience Banker to act as a Financial Concierge for walk-in customers. You will retain and grow customer relationships by identifying financial goals and recommending deposit, loan, and other banking products.

You will process transactions accurately while educating customers on banking products and technology. The role emphasizes service, sales, and building trusted partnerships across the bank to help customers achieve their financial

Qualifications

• Experience in customer service or banking is preferred.
• Ability to educate customers on deposit products and lending options.
• Willingness to grow relationships through a disciplined sales process.

Responsibilities

• Provide excellent customer service and resolve issues promptly.
• Educate customers on consumer deposit products and lending options.
• Proactively identify opportunities to grow relationships and referrals.
• Refer customers to other bank areas to deepen partnerships.
• Follow all operational, security, risk, and regulatory policies.

Skills

Customer service

Sales

Banking products

Financial guidance

Problem solving

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank in New Castle, PA is seeking a Customer Experience Banker to act as a Financial Concierge for walk-in customers. You will retain and grow customer relationships by identifying financial goals and recommending deposit, loan, and other banking products.

You will process transactions accurately while educating customers on banking products and technology. The role emphasizes service, sales, and building trusted partnerships across the bank to help customers achieve their financial