Relationship Banker & Financial Concierge

Huntington; Chicago (IL); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

Paid time off (PTO)

Job summary

Huntington is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers, helping them achieve financial goals with deposit products and tailored guidance.

You will balance transactions, protect customer data, and pursue opportunities to grow relationships through a disciplined sales process, referrals, and partnerships while maintaining compliance with bank policies.

Qualifications

• Minimum 1 year of customer service in banking or a related field.
• Cash handling experience.
• Comfort with technology including mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through sales processes, follow-ups, calls, and referrals.
• Refer customers to other areas to deepen relationships.
• Adhere to operational, security, risk, and regulatory policies.

Skills

Customer service experience

Cash handling

Tech literacy

Spanish language

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking apps

Online banking platforms

Job description

Huntington is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers, helping them achieve financial goals with deposit products and tailored guidance.

You will balance transactions, protect customer data, and pursue opportunities to grow relationships through a disciplined sales process, referrals, and partnerships while maintaining compliance with bank policies.