Hybrid Banking Concierge – Grow Relationships & Serve Customers

Huntington Bank; Ambridge (Beaver County); Hybrid; USD 42,000 - 55,000; Full time

Job summary

Huntington Bank in Ambridge, PA is seeking a Customer Experience Banker to serve walk-in customers as a Financial Concierge, handling transactions and educating customers on bank products and technology.

You will identify opportunities to expand relationships, refer customers to other banking areas, and ensure compliance with policies and regulations while delivering exceptional service.

Qualifications

• High School Diploma or GED or Bachelor's degree; background check requirements apply.
• 1 year+ customer service or related experience preferred.
• Cash handling skills are advantageous.
• Comfort with technology such as mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products and lending.
• Proactively identify opportunities to grow customer relationships and refer to bank services.
• Educate and refer customers to other bank areas to deepen relationships.
• Adhere to policies, procedures, and regulatory requirements.
• Demonstrate sales, relationship management, and banking knowledge.

Skills

Customer service

Sales

Relationship management

Communication

Presenting

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank in Ambridge, PA is seeking a Customer Experience Banker to serve walk-in customers as a Financial Concierge, handling transactions and educating customers on bank products and technology.

You will identify opportunities to expand relationships, refer customers to other banking areas, and ensure compliance with policies and regulations while delivering exceptional service.