Relationship Banking Specialist

JPMorganChase; Green Bay (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and help clients reach their financial goals. You will build trusted relationships, share product knowledge, and support branch operations with a customer-centric mindset.

You will guide clients through everyday transactions, promote digital banking options, and collaborate with the branch team to ensure a seamless client experience in a fast-paced environment.

Qualifications

• Client-first mindset and welcoming service approach.
• Ability to build trusted relationships with clients.
• Clear communication and active listening in conversations.
• Attention to detail when resolving client needs and issues.
• Willingness to learn banking products and digital tools.

Responsibilities

• Greet clients and create a welcoming environment in the branch.
• Assist with account servicing, openings, and regulatory compliance.
• Educate clients on Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and showing empathy.
• Support branch operations and cash-handling procedures as needed.

Skills

Client focus

Relationship building

Clear communication

Empathy

Team collaboration

Product knowledge learning

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and help clients reach their financial goals. You will build trusted relationships, share product knowledge, and support branch operations with a customer-centric mindset.

You will guide clients through everyday transactions, promote digital banking options, and collaborate with the branch team to ensure a seamless client experience in a fast-paced environment.