Relationship Banker - Welcoming, Tech-Savvy Service

Fairygodboss; Oak Hill (WV); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

And more

Job summary

Chase is seeking an Associate Banker to deliver hospitality, product knowledge, and solutions to clients at the branch. You will help clients achieve financial goals while using Chase mobile app and online tools for convenient service.

The role emphasizes building trusted relationships, educating customers on banking solutions, and maintaining compliance with policies. A welcoming, client-centric approach is essential for success in our Consumer & Community Banking division.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to engage clients and communicate clearly.
• Ability to quickly and effectively resolve client issues with attention to detail.
• Ability to collaborate with team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and maintenance, including opening new accounts.
• Educate clients on day-to-day banking and digital self-service tools.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and cash handling in line with policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality, product knowledge, and solutions to clients at the branch. You will help clients achieve financial goals while using Chase mobile app and online tools for convenient service.

The role emphasizes building trusted relationships, educating customers on banking solutions, and maintaining compliance with policies. A welcoming, client-centric approach is essential for success in our Consumer & Community Banking division.