Relationship Banker — Tech-Savvy, Client-Focused

Fairygodboss; Williamsburg (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver attentive service and help clients achieve their financial goals. You will greet clients, open accounts, and guide them through digital banking tools, while collaborating with the branch team to ensure a seamless customer experience.

You will consistently apply policies, understand client needs, and educate customers on products and solutions to build lasting relationships.

Qualifications

• Provide attentive and friendly client service, creating a welcoming environment.
• Build trusted relationships through genuine care and proactive engagement.
• Explain banking products and services clearly, guiding clients to the right solutions.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while complying with policies and regulatory requirements.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, and partnering with branch team members to reach financial goals.
• Handle branch operations and cash devices while adhering to bank policies.

Skills

Client service

Relationship-building

Communication

Problem solving

Team collaboration

Product knowledge

High School Diploma

Education

High School Diploma or GED

Job description

Chase is seeking an Associate Banker to deliver attentive service and help clients achieve their financial goals. You will greet clients, open accounts, and guide them through digital banking tools, while collaborating with the branch team to ensure a seamless customer experience.

You will consistently apply policies, understand client needs, and educate customers on products and solutions to build lasting relationships.