Relationship Banker: Customer‑Focused & Tech‑Savvy

Fairygodboss; Akron (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to provide premier client service, build trusted relationships, and promote Chase solutions at the branch. You will greet clients, assist with accounts, and guide them through digital options, while collaborating with teammates to achieve branch goals.

The role emphasizes hospitality, diversity, and ongoing learning of banking products and services to support customers’ financial goals.

Qualifications

• High school diploma or GED required.
• Experience in client service or a banking environment preferred.
• Ability to learn products and procedures quickly.

Responsibilities

• Greet clients and manage lobby flow using a tablet to check in and schedule meetings.
• Open new accounts and perform account servicing in line with policies.
• Educate clients on daily banking and digital tools.
• Build relationships and collaborate with branch team to meet goals.
• Handle branch operations and cash devices per bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Learning quickly

Education

High-school diploma or GED

Tools

Chase Mobile App

Job description

Chase is seeking an Associate Banker to provide premier client service, build trusted relationships, and promote Chase solutions at the branch. You will greet clients, assist with accounts, and guide them through digital options, while collaborating with teammates to achieve branch goals.

The role emphasizes hospitality, diversity, and ongoing learning of banking products and services to support customers’ financial goals.