Relationship Banking Specialist

Huntington National Bank; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Huntington National Bank in Charlotte, NC seeks a Financial Relationship Banker to retain and grow consumer and business customer relationships by identifying financial goals and recommending deposit, loan and other banking products and services.

You will provide excellent customer service, resolve issues, educate customers on online and mobile banking, and help deepen relationships through referrals and cross-selling. Prior banking sales experience is preferred.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)
• Maintaining your knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Other duties as assigned.

Skills

Customer service

Sales

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank in Charlotte, NC seeks a Financial Relationship Banker to retain and grow consumer and business customer relationships by identifying financial goals and recommending deposit, loan and other banking products and services.

You will provide excellent customer service, resolve issues, educate customers on online and mobile banking, and help deepen relationships through referrals and cross-selling. Prior banking sales experience is preferred.