Relationship Banking Specialist

TD Bank, N.A.; Brookline (MA); On-site; USD 32,000 - 43,000; Full time

Job summary

TD Bank, N.A. in Brookline, MA seeks a client service-oriented associate to handle everyday banking transactions, greet customers, and connect clients with appropriate banking solutions. You will support personal & commercial banking needs while upholding TD’s risk and regulatory standards.

Ideal candidates have 1+ years in client-facing roles, strong communication, and a proactive approach to problem-solving. Evening/weekend hours and notary licensing are a plus.

Qualifications

• High school diploma or GED required.
• 1+ years of experience working with clients or in a service role.
• Teller or cash-handling experience in a financial institution preferred.
• Ability to work during evenings, weekends and holidays as scheduled.
• Strong organization and time-management skills; proactive problem-solving.
• Excellent communication and attention to detail; basic MS Office skills.
• Notary license preferred.

Responsibilities

• Serve as first point of contact for client inquiries, referrals and issue resolution.
• Process everyday banking transactions accurately and efficiently.
• Educate clients on products, services and digital channels to enhance convenience.
• Balance workload, comply with policy and risk controls, and escalate as needed.

Skills

Customer service

Communication

Problem solving

Multi-tasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank, N.A. in Brookline, MA seeks a client service-oriented associate to handle everyday banking transactions, greet customers, and connect clients with appropriate banking solutions. You will support personal & commercial banking needs while upholding TD’s risk and regulatory standards.

Ideal candidates have 1+ years in client-facing roles, strong communication, and a proactive approach to problem-solving. Evening/weekend hours and notary licensing are a plus.