Relationship Banking Associate II

TD; Boston (MA); On-site; USD 33,000 - 43,000; Full time

Job summary

TD Bank is seeking a customer service oriented professional in Boston to support everyday banking and basic consumer account activities. You will greet clients, handle transactions, and educate customers on TD's digital tools to improve convenience and financial well-being.

The role requires a high school diploma or GED and 1+ years of client-facing experience. Evening, weekend, and holiday shifts may be required, with opportunities for growth within the TD network.

Qualifications

• High school diploma or GED required.
• 1+ years experience working with clients or in a service role.
• Cash-handling experience in a financial institution preferred.
• Ability to work during evenings, weekends and holidays as scheduled.
• Strong communication and organizational skills.

Responsibilities

• Serve as the first point of contact for clients and engage in needs-based conversations.
• Deliver everyday banking and basic consumer account opening/maintenance.
• Identify client needs and refer to appropriate TD partners.
• Educate clients on products, services and digital capabilities to enhance convenience.
• Maintain accurate client records and ensure compliance with policies.

Skills

Cash handling

Customer service

Communication

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank is seeking a customer service oriented professional in Boston to support everyday banking and basic consumer account activities. You will greet clients, handle transactions, and educate customers on TD's digital tools to improve convenience and financial well-being.

The role requires a high school diploma or GED and 1+ years of client-facing experience. Evening, weekend, and holiday shifts may be required, with opportunities for growth within the TD network.