Relationship Banking Associate

TD Bank, N.A.; Boston (MA); On-site; USD 33,000 - 43,000; Full time

Job summary

TD Bank, N.A. in Boston is seeking a customer-focused associate to support everyday banking needs and consumer product services. You will be the first point of contact for clients, handling transactions and referrals while upholding risk and regulatory standards.

The role requires a high school diploma or GED and 1+ year of client-facing experience. Flexibility to work varied hours, including evenings and weekends, is essential to deliver a high-touch, accurate customer experience.

Qualifications

• Excellent communication skills with ability to be concise, clear and consistent.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Demonstrated effective problem-solving skills.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow in-person and on the phone.
• Serves as a hospitality ambassador for the financial center, delivering relationship-driven client experiences.
• Educates clients on banking products and digital capabilities to enhance convenience and financial well-being.

Skills

Communication skills

Organization skills

Customer service

Problem solving

Education

High school diploma or GED

Job description

TD Bank, N.A. in Boston is seeking a customer-focused associate to support everyday banking needs and consumer product services. You will be the first point of contact for clients, handling transactions and referrals while upholding risk and regulatory standards.

The role requires a high school diploma or GED and 1+ year of client-facing experience. Flexibility to work varied hours, including evenings and weekends, is essential to deliver a high-touch, accurate customer experience.