Relationship Banking & Solutions Advisor

Santander; Lodi (NJ); On-site; USD 35,000 - 53,000; Full time

Job summary

Santander in Lodi, NJ is hiring a Sales and Service Banker to serve customers, process teller transactions, and identify cross-sell opportunities. You will build lasting relationships, educate clients on digital tools, and support branch goals while upholding risk and regulatory standards.

The role emphasizes customer-focused service, accuracy in cash handling, and collaboration with team members to drive branch performance. Bilingual English/Spanish skills are valued.

Qualifications

• High school diploma or GED required, bachelor’s preferred.
• 6+ months experience in retail banking or related sales role required.
• 6+ months customer service experience in a high-volume environment required.
• Experience with cash handling and teller tasks preferred.

Responsibilities

• Meet customer financial needs through transactional servicing and product recommendations.
• Identify cross-sell opportunities and grow branch relationships.
• Build and maintain client relationships for tailored financial solutions.
• Assist with digital banking education and customer onboarding.
• Ensure accuracy in teller transactions and cash drawer balances.
• Support branch and nearby locations as needed.
• Maintain compliance with regulatory requirements and risk management.

Skills

Retail banking

Sales experience

Customer service

Cash handling

Cross-selling

Digital banking

Team collaboration

Communication skills

Bilingual Spanish/English

Attention to detail

Education

High school diploma or GED

Bachelor’s Degree preferred

Tools

Microsoft Office

Digital tools

Job description

Santander in Lodi, NJ is hiring a Sales and Service Banker to serve customers, process teller transactions, and identify cross-sell opportunities. You will build lasting relationships, educate clients on digital tools, and support branch goals while upholding risk and regulatory standards.

The role emphasizes customer-focused service, accuracy in cash handling, and collaboration with team members to drive branch performance. Bilingual English/Spanish skills are valued.