Personal Banking & Solutions Advisor

Santander Consumer USA Inc.; Trenton (NJ); On-site; USD 35,000 - 53,000; Full time

Job summary

Santander Consumer USA Inc. in New Jersey is hiring a Sales and Service Banker to serve customers as a trusted advisor, delivering tailored banking, lending, and investment solutions while maintaining high service standards.

You will build lasting relationships, process teller transactions, and educate customers on digital tools. The role emphasizes cross-selling, risk awareness, and collaboration with teammates to meet branch goals in a fast-paced environment.

Qualifications

• 12+ Months Experience selling products and/or services.
• 6+ Months Experience in Retail Banking sales or related role.
• 6+ Months Customer service experience in high-volume environment.

Responsibilities

• Meet the financial needs of the customer including transactional, servicing, and product.
• Identify opportunities to grow banking relationships through branch activities, including calls, transactions, account support, portfolio management, and partner referrals.
• Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions.
• Collaborate with team members to achieve branch goals and drive overall performance.
• Ensure an elevated customer experience, delivering personalized, seamless, and attentive service.

Skills

Customer service

Sales experience

Cash handling

Communication skills

Cross-selling

Team collaboration

Digital tools

Learning sales techniques

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office

CRM systems

Job description

Santander Consumer USA Inc. in New Jersey is hiring a Sales and Service Banker to serve customers as a trusted advisor, delivering tailored banking, lending, and investment solutions while maintaining high service standards.

You will build lasting relationships, process teller transactions, and educate customers on digital tools. The role emphasizes cross-selling, risk awareness, and collaboration with teammates to meet branch goals in a fast-paced environment.