Relationship Banking & Service Specialist

NAACPJobFinder; Vienna (VA); On-site; USD 46,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Vacation days

Sick days

Paid holidays

Job summary

Truist Financial Corporation in the United States seeks a Universal Banker to deliver a distinctive client experience, handle complex and routine transactions, and educate clients on digital banking solutions. You will support sales through outbound outreach, identify client needs, and refer to branch specialists when appropriate.

The role requires a high school diploma or equivalent, 2 years of teller/cash handling or client service experience, and 6 months in client relationship building or

Qualifications

• High school diploma or equivalent education
• Two years of teller or cash handling or client service experience
• Six months of client relationship building or sales experience
• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
• Ability to master PC keyboard and software skills necessary for branch automation
• Ability to multi-task under time constraints
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
• Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
• Ability to work weekends and/or extended hours with occasional travel and overnights may be included

Responsibilities

• Provide a distinctive client experience by engaging clients with courteous conversation and handling transactions
• Educate clients on digital self-service solutions including ATMs, Online and Mobile banking
• Support team sales process by outbound calls, checking for client offers, and identifying client needs or opportunities
• Understand the importance of Integrated Relationship Management (IRM) to deliver Truist expertise and solutions
• Participate fully in all components of the established Truist Retail Community Bank Leadership Routines
• Commit to advancing knowledge through training and meetings
• Adhere to internal controls and risk management policies
• Serve as secondary contact for new account openings and problem resolution

Skills

Customer service

Interpersonal skills

Communication

Multitasking

PC skills

Travel flexibility

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Financial Corporation in the United States seeks a Universal Banker to deliver a distinctive client experience, handle complex and routine transactions, and educate clients on digital banking solutions. You will support sales through outbound outreach, identify client needs, and refer to branch specialists when appropriate.

The role requires a high school diploma or equivalent, 2 years of teller/cash handling or client service experience, and 6 months in client relationship building or