Relationship Banking Specialist — Flexible Hours & Growth

Community Bank, N.A.; South Burlington (VT); On-site; USD 52,294,000 - 70,805,000; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical, Vision & Dental insurance

401K with generous match

Pension

Tuition reimbursement

Banking discounts

Job summary

Community Bank, N.A. in Vermont seeks a Relationship Banking Representative to deliver a welcoming, customer-focused banking experience across teller and desk duties. You will educate customers on digital tools, open accounts, and assist with routine inquiries while promoting a consultative approach.

The role emphasizes relationship-building, adherence to policies, and collaboration with internal partners to resolve issues, with opportunities for training and career growth.

Qualifications

• Excellent interpersonal and communication abilities.
• Two years of customer service or banking experience preferred.
• Ability to attend training and travel as needed.
• Reliable transportation.

Responsibilities

• Deliver a welcoming, professional customer experience in the lobby.
• Open new accounts, close accounts, initiate wire transfers, and educate customers on features.
• Educate customers on digital tools and self-service options.
• Assist with balance discrepancies and issues; coordinate with internal partners for resolution.
• Participate in branch meetings and training programs.

Skills

Interpersonal skills

Active listening

Communication

Digital banking tools

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Banking systems

Job description

Community Bank, N.A. in Vermont seeks a Relationship Banking Representative to deliver a welcoming, customer-focused banking experience across teller and desk duties. You will educate customers on digital tools, open accounts, and assist with routine inquiries while promoting a consultative approach.

The role emphasizes relationship-building, adherence to policies, and collaboration with internal partners to resolve issues, with opportunities for training and career growth.