Relationship Banking Associate — Growth, Flex & Benefits

NBT Bank; Elmwood (WI); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Parental Leave

Medical Coverage

Dental and Vision Coverage

401(k) with employer matching

Job summary

NBT Bank is seeking a Relationship Banking Associate in Wisconsin to deliver high-quality customer service and respond to customer needs. You will process routine transactions, balance records, and support new deposit account openings.

The role emphasizes identifying sales opportunities and referring customers to the appropriate partners, while maintaining strong customer satisfaction and accurate policies.

Qualifications

• High School Diploma or Equivalent.
• Minimum one year experience in related banking positions or equivalent sales/customer service experience.

Responsibilities

• Process routine transactions and related customer/account services accurately and efficiently.
• Identify customer opportunities and refer to the appropriate business partner.
• Support basic consumer deposit account opening as required.
• Adhere to security measures to minimize losses.

Skills

Listening skills

Communication

Needs assessment

Organizational skills

Teamwork

Computer skills

Education

High School Diploma or Equivalent

1 year banking/sales/customer service experience

Job description

NBT Bank is seeking a Relationship Banking Associate in Wisconsin to deliver high-quality customer service and respond to customer needs. You will process routine transactions, balance records, and support new deposit account openings.

The role emphasizes identifying sales opportunities and referring customers to the appropriate partners, while maintaining strong customer satisfaction and accurate policies.