Relationship Banking Associate — Client-Centric Service

Fairygodboss; Deerfield Beach (FL); On-site; USD 35,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to join a branch team and deliver exceptional client experiences. You will welcome clients, help with account openings, and guide them through digital banking options like the Chase Mobile App and Chase.com.

In this role, focus on listening to clients, solving needs, and collaborating with the team to meet financial goals while adhering to regulatory requirements. This position is based in Florida and offers frontline banking responsibilities.

Qualifications

• Put clients first and exceed their expectations by delivering attentive, friendly service.
• Build trusted relationships with genuine care.
• Engage clients with clear, polite communication to understand and help.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, checking clients into the waiting queue, and scheduling meetings.
• Exceed client expectations by servicing accounts and opening new accounts in compliance with policies and banking regulations.
• Educate and assist clients with day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, and partnering with branch colleagues to meet financial goals.
• Perform branch operations, including handling cash devices like cash vaults and ATMs, following all policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge learning

Job description

Chase is seeking an Associate Banker to join a branch team and deliver exceptional client experiences. You will welcome clients, help with account openings, and guide them through digital banking options like the Chase Mobile App and Chase.com.

In this role, focus on listening to clients, solving needs, and collaborating with the team to meet financial goals while adhering to regulatory requirements. This position is based in Florida and offers frontline banking responsibilities.