Relationship Banking Associate

JPMorganChase

Indianapolis (IN)

On-site

USD 38,000 - 54,000

Full time

5 days ago

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Job summary

Chase is a leading financial services firm delivering exceptional client experiences in every branch. As an Associate Banker, you will welcome clients, understand their needs, and help them navigate banking solutions with friendly, attentive service.

You will build trusted relationships and educate customers on products and digital tools. You will open accounts, perform servicing tasks, and collaborate with team members to meet branch goals while maintaining compliance and high-quality service

Qualifications

Ability to put clients first and exceed expectations.
Ability to build trusted relationships with clients.
Ability to engage clients and understand their needs.
Ability to resolve client issues with attention to detail.
Ability to collaborate with team to deliver seamless service.

Responsibilities

Create a welcoming environment by greeting clients and guiding them through the lobby flow.
Provide account servicing, maintenance, and new account openings in compliance with policies.
Educate clients on day-to-day banking and digital tools like Chase Mobile App and ATMs.
Build relationships by listening, asking questions, and offering product knowledge.
Assist with branch operations and cash handling while adhering to policies.