Relationship-Driven Banking Associate

Aumni; New York (NY); On-site; USD 42,000 - 55,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences at a branch in the United States. You will greet clients, open accounts, educate on mobile and online banking, and work closely with the branch team to meet financial goals.

The role emphasizes customer service, compliance with policies, and leveraging Chase’s digital tools to assist clients in everyday banking needs.

Qualifications

• Client-first mindset with friendly, attentive service.
• Ability to build trusted relationships with clients.
• Strong communication and listening skills to understand client needs.
• Ability to quickly learn products, services, and procedures.
• Experience with customer service or related roles is preferred.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance, and new account openings in compliance with policies.
• Educate clients on day-to-day banking and self-service options (mobile app, online banking, ATMs).
• Build relationships through active listening, asking questions, and collaborating with team members.
• Perform branch operations and cash handling while adhering to bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences at a branch in the United States. You will greet clients, open accounts, educate on mobile and online banking, and work closely with the branch team to meet financial goals.

The role emphasizes customer service, compliance with policies, and leveraging Chase’s digital tools to assist clients in everyday banking needs.