Relationship Banking Associate

Aumni; Town of Vestal (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is hiring an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, open and service accounts, and guide them through digital tools like the Chase Mobile App and ATMs. Collaboration with the branch team is essential to help clients reach their financial goals.

The role requires strong customer service, the ability to learn products quickly, and a high school diploma or GED. Chase emphasizes hospitality and inclusive service.

Qualifications

• Client service experience or comparable experience.
• Ability to quickly learn products and procedures.
• Strong communication and teamwork skills.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones in compliance with policies.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash handling in line with procedures.

Skills

Client service

Communication

Team collaboration

Problem resolution

Product learning

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, open and service accounts, and guide them through digital tools like the Chase Mobile App and ATMs. Collaboration with the branch team is essential to help clients reach their financial goals.

The role requires strong customer service, the ability to learn products quickly, and a high school diploma or GED. Chase emphasizes hospitality and inclusive service.