Relationship Banking Associate

JP Morgan Chase; Houston (TX); On-site; USD 42,000 - 68,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and to build trusted client relationships in a branch setting. You will help clients with accounts, educate them on digital tools, and collaborate with teammates to meet financial goals.

The role emphasizes customer care, product knowledge, and adherence to bank policies, with opportunities to grow within Consumer & Community Banking.

Qualifications

• Excellent client service and hospitality.
• Ability to build trusted relationships with clients.
• Clear communication and genuine empathy in interactions.
• Attention to detail in resolving client issues.
• Team collaboration to deliver seamless service.
• Ability to learn products and procedures quickly.
• High school diploma or GED.

Responsibilities

• Greet clients and create a welcoming environment in the branch.
• Provide account servicing and open new accounts while following policies.
• Educate clients on day-to-day banking and self-service apps.
• Build relationships and work with the team to help clients reach goals.
• Handle branch operations, including cash devices, per procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and to build trusted client relationships in a branch setting. You will help clients with accounts, educate them on digital tools, and collaborate with teammates to meet financial goals.

The role emphasizes customer care, product knowledge, and adherence to bank policies, with opportunities to grow within Consumer & Community Banking.